Never miss alead again.
The faster you respond to an enquiry, the more likely you are to win the job. When you can't get to it in time, we set you up with an assistant that handles the calls, website chats and web leads for you.
Example: a missed call, saved
Missed call · 2:14pm
You were on another job
Booked: today, 4:00pm
Saved before they rang your competitor
The quiet problem
The job goes to whoever answers first.
A missed call is rarely a voicemail. It's a customer dialling the next builder on the list. You never see the enquiry, so you never know the job existed.
A web enquiry left too long usually goes the same way. By the time anyone replies, they've already had someone round to quote.
See how it worksWhy answering fast matters
The work is already out there. It goes to whoever answers.
82%
will ring a competitor the moment you don't pick up.
CallRail, 2025
78%
have walked away from a business for good after one unanswered call.
CallRail, 2025
100x
harder to get hold of a new enquiry at 30 minutes than at 5.
MIT / LRM Study
Third-party industry research, shown to illustrate the opportunity. These are not our own results, and results vary. The consumer figures are from US surveys. Sources: CallRail, 2025 survey of 1,000 US consumers · MIT / Lead Response Management Study, Dr James Oldroyd (15,000+ leads, 100,000+ call attempts).
What your assistant does
Three ways it catches the work you'd lose.
Answers the calls you can't get to
Backup mode: it picks up only when no one else does, after hours or when the line is busy.
Handles website chat around the clock
The same assistant answers enquiries and can book jobs while you sleep.
Texts new web leads back fast
Once text-back is live and the customer consents, it replies within seconds.
Who it's for
Built for builders and the trades around them.
It suits any local trade, but the copy, the examples and the setup are written for builders first.
- Builders and general construction
- Extensions and renovations
- Roofers
- Kitchen and bathroom fitters
- Plasterers and groundworkers
- Electricians
- Plumbers
How setup works
Nothing changes about how you run.
Two parts, both light. The full walk-through is on the How It Works page.
Phone, in backup mode
You keep your exact number, phone system and business cards. A quick call-forwarding code from your carrier takes a few minutes to set up.
Your assistant only answers when your team can't. If someone's at the desk at 2pm they answer as they always have. At 7pm when the office is empty, your assistant steps in and takes the lead.
Texting, for speed to lead
When a customer fills in your quote form and ticks the consent box, the system texts them back within seconds. The first message names the sender and gives a clear way to opt out.
We verify the sender and messaging setup before text-back goes live. The checks and timing depend on the number and messaging provider, and we confirm what applies during setup. In practice the phone side is typically live quickly, and texting goes live once your setup is verified.
Simple pricing
£397 a month, all in.
One location, fair use, everything included. Optional website and reputation add-ons at £197 a month each.
Everything you need to catch the calls, chats and web leads you'd otherwise lose, for one location.
- Phone answering in backup mode
- Website chat widget
- Missed-call and form text-back
- Setup and training on your business
- Ongoing management and tuning
Frequently asked questions
- Will I lose calls my own staff should be answering?
- No. It runs in backup mode, so it only answers when no one on your team picks up, after hours or when the line is busy. When your people can answer, they answer exactly as they do now.
- When does the texting go live?
- The phone side is typically live quickly once call forwarding is set. Texting runs through a messaging provider that we verify first, so it goes live once your setup is checked. We tell you what applies to your number during setup, and we never promise a specific date.
- Do I have to change my number or phone provider?
- No. You keep your number, your phone system and your business cards. Setup is a short call-forwarding code from your existing carrier.
- Will it make things up about my business?
- It's designed to answer only from the facts you've verified. It reads your website, then you fill any gaps such as pricing or an emergency policy. If it doesn't know something, it's set up to hand off to you rather than guess.
- What does it do with a caller's details?
- It captures the name, the job and when they want someone out, then passes that to you or books it onto a connected calendar. Callers are told an assistant is handling the call. We keep records for a limited period and delete them on request. See our privacy policy for how data is handled.
- What does £397 a month cover?
- Phone answering in backup mode, the website chat widget, missed-call and form text-back, plus setup, training and ongoing management, for one location, under a fair-use policy sized for normal single-location trade volume.
See how many leads you're missing.
Book a quick call and we'll walk through where enquiries are slipping away and how your assistant would catch them.